You can do this by pressing ‘’F2’’ as soon as you turn on your computer. If your touchpad is disabled there, Windows can’t access it. The cause of your problem could be in the BIOS. Windows will install the driver while restarting.
Right-click on it and tap “Uninstall driver.”. If you have an external mouse connected to your computer, you can also try to uninstall your touchpad driver to try and get it to work. Right-click on the mouse and tap “Update driver.” You can also try updating your driver. After disabling your mouse you’ll have to use your touchpad to tap “Enable device.” Note: Make sure to perform this step only when you’ve established your mouse is causing the problem. Right-click on the mouse and tap “Disable device.”. Find a device that’s connected “On USB Input device.” This is your mouse. Start typing Device Manager and open it. If your touchpad is still not working and you have a mouse connected, you can try going to the mouse settings through Device Manager: Now, every time you connect a mouse to your laptop, your touchpad will remain enabled. You can further adjust your touchpad settings in this menu. Then, you’ll see a checkbox underneath labeled “Leave touchpad on when a mouse is connected.”. First, make sure your touchpad is on by adjusting the slider button. Make sure to review and adjust your mouse settings on your computer. If your touchpad is working now, you’ve found the cause of your problem. However, if this keeps happening to you, try to diagnose what’s causing this problem or get your laptop looked at by a professional. Hopefully, this is just a one-time issue. Wait a couple of minutes, and turn it back on again. If it’s still not working, press the power button to shut it down. Give it a few moments to see if it will unfreeze. If none of these are working, it means your computer froze. For example, try ‘’Ctrl + Alt + Del’’ to open your security screen. If your computer isn’t responding to this, you can try using different keyboard shortcuts. One of the ways to check if your computer froze is by pressing Windows button on your keyboard. But, how can you do this if you can’t use your cursor? This helps you establish if the problem is only your touchpad or your whole computer. One of the first things you could do is check if your operating system froze. Let’s check them out and discuss possible solutions. When your touchpad isn’t working, your laptop is rendered almost entirely useless.